I have an email client that is set up to make an SSL connection to the mail server.Īfter installing Symantec Desktop Email encryption, I get a warning that my client is trying to make an "SSL connection" to the server and the message does not send and sits in the outbox. Both of these options are not great and I risk giving our Executive staff a bad "look and feel" for their email, which comes back at me in terms of beatings.Ĭan anyone assist with this? I will also send this to ME Support. I am about to move the client onto pure Outlook IMAP (which does not work as well as the MAPI client) or consider turning back on Clear Text authentication on the ME Server for email pickup. There is another response from Andrew from last year that suggests the 2 products work together, but blow me if I can find it.Įither I am missing something very simple but I have just about tried everything that I can think of. Symantec Support is suggesting that the PGP product MUST initiate the SSL connection to the server. The end result is a stalemate that I can't seem to resolve by changing the configuration of ME or the Symantec software.
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The Symantec Product is stating that I need to turn off SSL communication from the client level and that the PGP software wants to make the connection.Īs the Mail Enable MAPI Client works via a "add in" I believe it is fighting against the other software to deliver the message. I am having a lot of trouble getting this software working with Mail Enable. I am raising this as an "issue" and not an "error".īelow is my communication with Symantec regarding their PGP Desktop Encryption software.
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